FAQ

FREQUENTLY ASKED QUESTIONS

Where is Zazthetics located?

Zazthetics is located in Australia

How long will it take for my order to arrive?

Please refer to our shipping details (located in the footer)

Are your products vegan and cruelty free?

Yes, they certainly are!

what should I do if my promo code doesn't work?

Please notify us if your promo code isn't working

What is the best way to contact Zazthetics?

By emailing us at info@zazthetics.com you will receive the quickest response

Do you offer free shipping?

Free shipping applies to all domestic orders over $55.00

What if my item arrives faulty or damaged?

If you receive a defective item, please notify us immediately so we can asses the matter and look at sending you a replacement item or a refund

Can I exchange an item if I'm unhappy with it?

We do not offer product exchanges if you change your mind or simply dislike the product, but we will gladly replace a product if it is faulty or damaged. Products cannot be returned due to our strict hygiene measures.